CES utilizes state-of-the-art infrastructure, dictation technology, well-qualified and experienced transcriptionists, and high-end software technologies to provide end-to-end solutions for medical transcription and healthcare information management.

• Options
  • Complete outsourcing
  
  
  • Departmental outsourcing
  
  
  • Consistent outsourcing as agreed between facility and vendor
  
  
  • Overflow outsourcing for seasonal or emergency needs
  
  
  
• Toll-free telephone service for physician dictation



• Digital voice recorders (DVRs) for portable voice capture at no charge when minimum volumes are selected



• Seamless PDA voice capture of facility-provided PDAs



• Support for (voice file integration to) existing facility-owned dictation systems



• Re-record capability from facility-owned dictation systems
  
  
  

• Transcription services 24 x 7 x 365



• An Account Manager, readily available, as primary liaison responsible for your account



• Back-up retention of all voice and text files for a mutually agreed upon time period on Care Origin servers



• Turnaround time options based on report types, from 2 to 48 hours, to meet all needs



• Fast ramp up of new clients, typically one to two weeks



• Online-access by facility staff to any job allocated to Care Origin. Facility supervisors can track each dictation through the transcription process, while monitoring accuracy, turnaround times and invoicing.



• HIPAA-compliant audit logging of Care Origin activity in the system auditing process. The log includes all viewing, faxing and printing occurrences by Care Origin staff and healthcare staff.



• Verifiable line counting methods including choice of
  • 65 Character
  • AAMT Standard
  • Sylvan and
  • Custom
  
  
  
• Invoicing with on-line detail by report



• No additional charges for software features such as print/fax, electronic signature and report writer